Issues in Telecommunication and Disability

Table of Contents

Foreword
Chapter 1: Introduction
Disability and Telecommunications
Chapter 2: Recent Advances in Telecommunication Services and Systems
Chapter 3: Speech, Hearing and Telecommunication

• 1.0 Human Speech Production and Perception
  • 1.1 Speech Production
    1.2 Hearing

  2.0 Digital Speech Transmission and Coding
  3.0 Man-Machine Interaction with voice input and output

  • 3.1 Speech Output
    3.2 Speech Input

  4.0 Final Comments

Chapter 4: Telecommunication Behaviour

• 1.0 New Communication Patterns
  • 1.1 Travel
    1.2 Written Communication
    1.3 Group Media

  2.0 Conversations and Telecommunications

  • 2.1 Speech
    2.2 Written Communication
    2.3 Video Communication
    2.4 Sound, Text and Picture

Chapter 5: Impairment, Disability, and Handicap

• 1.0 Visual Impairment
  2.0 Hearing Impairment
  3.0 Impairment of Speech Production
  4.0 Impairment of Language Comprehension
  5.0 Intellectual Impairment
  6.0 Reading Impairment
  7.0 Reduced Function of Legs and Feet
  8.0 Reduced Function of Arms and Hands
  9.0 Impairment of Growth
  10.0 Other Impairments and Disabilities

Chapter 6: Statistics

• 1.0 Proposed Estimates
  2.0 Other Investigations
  3.0 Multiple Impairments
  4.0 Conclusions

Chapter 7: People with Special Needs as a Market

• 1.0 Marketing Strategies
  2.0 General and Special Needs
  3.0 The Size and Value of the Market
  4.0 Accessing the Market
  5.0 Conclusion

Social aspects
Chapter 8: The Disabled Person in Society: an Historical Perspective

• 1.0 The Traditional Approach
  2.0 The (Re)habilitation Model
  3.0 The Individual in Society: the Model for Independent Living
  4.0 A Synthesis

Chapter 9: Policy and Legislation

• 1.0 General and Specific Legislation
  • 1.1 Legislation Related to Disabled People
    1.2 Legislation Aspects
    1.3 Individual (Re)habilitation Plan
    1.4 Access to Terminals
    1.5 No Discrimination
    1.6 Adaptation and Interaction
    1.7 Access to Services

  2.0 Economy

  • 2.1 Reimbursement of Equipment
    2.2 Telecommunication Tariffs for Disabled People

  3.0 Policy

  • 3.1 Quota for Disabled Employees

  4.0 The Role of Industry and User Organisations
  5.0 Concluding Remarks

Chapter 10: Telework as an Employment Option for People with Disabilities

• 1.0 Concept of Telework
  2.0 Methodology
  • 2.1 The Telework Arrangements
    2.2 Teleworkers
    2.3 The Telework Employers
    2.4 Telework Conditions of Employment
    2.5 Training Requirements
    2.6 Telework Equipment and Facilities
    2.7 Working Arrangements

  3.0 Results
  4.0 Discussion
  5.0 Conclusions