Telecommunications for all

Edited by Patrick Roe

Foreword
Chapter 1, Introduction
Chapter 2, User Needs
Chapter 2.1, Consumer Overview
Chapter 2.2, User Trends in Telecommunication
Chapter 2.3, Marketing Considerations - The BT Approach
Chapter 2.4, Usability of Telecommunications - Equipment and Services
Chapter 2.5, The Social Aspects of Telematics, Disabled and Elderly People and The Future Challenges
Chapter 3, Standardization & Legislation
Chapter 3.1, The Principles and Practice of Standardization
Chapter 3.2, Legislation as a Support for Telecommunications Availability and Accessibility
Chapter 4, Equipment and services
Chapter 4.1, Text Telephony and Relay Services
Chapter 4.2, Videotelephony
Chapter 4.3, Accessible Formats & Interpersonal Communication
Chapter 4.4, Mobile Telephony
Chapter 4.5, Smart Houses - How Can They Help People with Disabilities ?
Chapter 4.6, Emergency Services and Alarm Systems
Chapter 4.7, Speech Technology for Disabled and Elderly People
Chapter 4.8, Smart Cards and Terminals
Chapter 4.9, Current Trends in Man-Machine Interfaces: Potential Impact on People with Special Needs
Chapter 4.10, Equipment-independent Communication Tools for Disabled Persons